Crafting Success: A Strategic Approach to UX Consulting

How do we do it? it's one thing to list a bunch of services available, it's another thing to line them up into a project plan.

At Humanjava Enterprises, our approach to UX consulting goes beyond merely listing services. We align UX artifacts with project success through a structured project flow tailored to meet business objectives and user needs. Our process functions as a three-legged chair, with stakeholders, users, and metrics forming the critical components.

Stakeholders -We kick off by engaging with stakeholders to understand the current project state. Insights from leaders and team members clarify project success parameters. Our methods include:

• Conducting co-creation sessions to gather stakeholder insights.
• Performing audits and generating reports to assess the project's current state.
• Innovating based on emerging technologies and industry trends.

Users - Understanding end-users and their needs is pivotal. We distill diverse user groups into personas, providing a framework for the team. Our approach involves:

• Identifying personas, their activities, and the desired solution.
• Leveraging web traffic analysis and customer journey mapping.
• Diagramming customer journeys to align with user expectations.

Metrics - And the 3rd part of crafting the success is defining the measurements of success. Some projects are deep with customer feedback of where the product doesn't satisfy their needs, or new innovations that impact the viability of an existing platform. Understanding how we will measure success, gives focus on the critical areas of improvement. We work with the team to:

• Define project success criteria aligned with business goals.
• Benchmark against industry standards and leading examples.
• Formalize processes to enhance efficiency and effectiveness.

Collaboration - Once we have those aspects defined, we dive into the project's execution.While every project, and delivery team is different, the process follows a semi-structured and loosely planned out solution path. Our process ensures information is actionable, guiding solution development. Activities include:

• Creating comprehensive UX artifacts to drive solution development.
• Validating solutions through user testing and MVPs.
• Socializing solutions to gather feedback and iterate as necessary.

As the project progresses seamlessly, stakeholders witness UX results aligned with user needs and measurement criteria. We finalize artifacts, collaborate with development teams, and support downstream partners, ensuring compliance with accessibility standards.

Conclusion - Our structured approach to UX consulting is evident in our case studies and portfolio examples. With a focus on project success, we tailor methodologies to add tangible value and empower project partners. Let's embark on this journey together. Explore our portfolio and discover how Humanjava Enterprises can elevate your project to new heights of innovation and success.